How Do I Track My Order?

Tracking numbers are assigned to packages when they ship.

Once your order has shipped, you'll receive an email with a tracking link. You can use the tracking page to see the estimated delivery date and sign up for shipping and delivery notifications. Please note that orders with multiple items may be delivered separately and at different times. Tracking availability may vary depending on the shipping method and carrier. If your order is shipped to a P.O. box, military APO/FPO address, or U.S. territory, it will be shipped via United States Postal Service Priority Mail and cannot be tracked at this time. However, you can still view your order status and other details.

TRACK WITH AN ERICSON ACCOUNT

If you have a ericson.com account, order tracking information will also be available by logging into your account and selecting Order History. Click on the tracking number to view the delivery status of your order.

TRACK AS A GUEST

You don’t need a ericson.com account to track your order – just use the Track Your Order link in the footer. Enter your email address and order number (which you received in your email) to view the current status of the order.

FINDING YOUR ORDER STATUS

Check your email - you'll receive emails keeping you up-to-date on your order status.

Sign in through the My Account section and select Order Status/Tracking. You may view information about your most recent orders (including tracking information) as well as past orders.

If you still have questions about your order, send us a Live Chat, or contact our Customer Service team at 1-888-Ericson or email customerservice@ericson.com.