How Do I Check My Purchase Order Status?
Please gather your purchase order (PO) or Ericson sales order (SO) number, and the shipping destination zip code used........
You can check your Ericson order status online, by phone, or through your Ericson.com account. If you have an account, log in and use Search Orders in the My Account section. If you don't have an account, you'll need your PO or SO number and the shipping destination zip code to look up your order.
If you don't have an Ericson.com account
You'll need your purchase order (PO) or Ericson sales order (SO) number, and the shipping destination zip code used when you placed the order. Order number(s) can be found in your order and shipping confirmation emails. Once you have this information, please use one of the following services:
- Check Order Status online
- Contact Ericson to check status
- Use the Ericson Chat bot on the Contact Us page
If you have an Ericson.com account
To stay updated on the status of your recent orders, simply log in to your Ericson.com account and select Search Orders in the My Account section.
Ericson also sends automated email updates to the buyer listed on the purchase order. These emails include expected ship dates and shipment tracking details.
Carrier tracking
For real-time tracking, visit your carrier's website and enter the tracking number from your shipping confirmation email.